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[message]Every Aura Gleam order is carefully and lovingly packaged – perfect for giving as a gift.
Our packaging materials include:
PE boxes , additionally wrapped in gift paper and decorated with a satin bow
Ivory velvet bag
Blue velvet box for rings or earrings
Pink jewelry set box
Linen-textured envelope containing: alcohol-based disinfectant wipe, jewelry care card, silver polishing cloth, and replacement bracelet strap (only with crystal bracelet purchase)
Every order includes:
-1x Jewelry Care Kit (Care Guide, Silver Polishing Cloth, Alcohol Wipe)
-1x Bracelet Replacement Cord (for crystal bracelet purchases)
Orders over €20 will also receive 2 random gifts from the following:
-1x Cute Sticker Set
-1x Random Scrunchie
-1x Random Hair Clip
Orders over €100 will additionally receive 1 random gift from the following:
-1x Mini Pouch (for earphones, keys, coins, etc.)
-1x Pair of Raw Crystal Earrings
-1x Raw Crystal Candy Decoration Set
-1x Raw Crystal Tree Ornament
Note: Free gift selections are updated regularly. Stay tuned for new surprises!
Each order is packaged with the utmost care to offer you a special unboxing experience – ideal to keep or give as a gift
✅ High-quality materials
– Natural gemstones, 925/990/999 silver, genuine & baroque pearls, and Swarovski pearls. All handmade with love.
✨ Lovingly handcrafted in small quantities
– Each piece is unique and crafted with dedication.
📦 Shipping from Germany
– Worldwide delivery – reliable, fast, and well protected.
🎁 Elegant gift wrapping & little surprises
– Every order is carefully packaged, often with lovely surprises.
– On request: TikTok video of your packaging process for a personal experience.
🔄 14-day return policy
– Safe & risk-free ordering – your satisfaction is our top priority.
❤️ Worldwide trust
– Over 10,000 customers worldwide already trust AuraGleam.
We accept the following payment methods:
We ship to:
The estimated shipping time is based on DHL standard shipping:
Your order will usually be confirmed and shipped via email within 0-3 business days .
Since all products are handmade , high demand may result in a processing time of 5-10 business days , especially for crystal bracelets, which are cut from raw stones and strung by hand.
Products with low stock levels are clearly marked – please check the notice before purchasing.
Each piece is handmade with love – the wait is worth it.
Our product descriptions always contain precise information about sizes and measurements.
Many of our rings are open and therefore individually adjustable. Necklaces and bracelets also usually have extension chains. Our crystal bracelets are elastic and therefore adapt to most wrist sizes.
Additionally, we include a spare elastic band and a threading tool with our crystal bracelets, allowing you to adjust the size yourself at least twice if necessary. You can find threading instructions on our social media channels.
TikTok: @auragleam_official
Youtube: AuraGleam_official
Instagram: @auragleam.official
Facebook: AuraGleam
If you don't want to change the size yourself, you can also return the jewelry to us - we will be happy to adjust it for you free of charge.
You can return items within 14 days provided they are unworn, undamaged and in their original packaging .
Please be sure to include your order number and your name with your return.
We'll notify you once we receive and inspect your return and let you know whether or not your refund has been approved. If approved, you'll receive an automatic refund to your original payment method within 10 business days . Please note that it may take some time for your bank or credit card company to process and post the refund.
If more than 15 business days have passed since we approved your return, please contact us at support@auragleamjewelry.com .
📧 support@auragleamjewelry.com
If you have any questions, you can contact us by email at any time. We are available 24 hours a day.
Alternatively, you can use the chat icon at the bottom right of the website.
Materials such as:
Natural crystals & gemstones : protect from chemicals and impact, clean with a soft cloth.
Silver jewelry (925/990/999) : store airtight, clean regularly with a silver cleaning cloth, do not wear while showering/swimming.
Natural & baroque pearls / Swarovski pearls : clean with a soft cloth after wearing, store separately, do not perfume.
You can also read more about care in the blog
In our blog you will find articles on the following topics:
Crystal effects and protective functions
Differences between 925 / 990 / 999 silver
The meaning of baroque pearls
Tips for care and proper wearing
All products are handmade – custom orders will be available soon!
Stay up to date via our social media channels:
TikTok: @auragleam_official
YouTube: AuraGleam_official
Instagram: @auragleam.official
Facebook: AuraGleam
Occasionally we also offer live sessions for individual design.
